Marc Segarra

Marc Segarra

Design Thinking Creativity Expert  CX 

Creativity Expert  CX  Design Thinking

Human Centered, Innovation,  Strategy,  Hybrid Thinking,

– CE Customer Experience / CEM Customer Experience Management
– UX Researcher
– Head of Human-Centered Innovation
– Human Centered Consultant (people centered innovation)
– Creativity & Co-creation Consultant
– Design Thinker – Strategic Design (strategist)
– Teacher, Trainer, Creative Coach


– Leading teams of user experience to take the user experience to a new level
– Workshops, presentations, talks & masterclasses
– Support ideation (generative techniques)
– Co-creations (dump user experiences)
– Manage perception and team participation
– Co-designs (collaborative design sessions)
– Agile methodologies for hypothesis-driven innovation (Lean Methologies

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